Privacy Policy

Effective Date: 28th August, 2025

This Privacy Policy explains how information about you is collected, used, and disclosed by DRIVYN (collectively, “DRIVYN,” “we” or “us”) which is a trade name of Leclaire Ventures LLC when you use our website www.drivewithdrivyn.com (“Website”) and our rental services (“Platform”) (collectively, “Services”), or when you otherwise interact with us. This Privacy Policy also describes your choices regarding the use, access, and correction of personal information collected about you through our Services. Please read this Privacy Policy carefully and ensure that you understand it before you start to use our Services.

This Website is owned and operated by, or on behalf of, DRIVYN. (“we,” “our,” or “us”). We are the data controller in respect of personal information of our users based in the United States and, where applicable, the European Union.

By accessing and using the Services, you acknowledge that you have read and understood the content of this Privacy Policy, Terms of Service, and Cookies policy. We reserve the right to update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices.

INFORMATION YOU PROVIDE TO US THROUGH THE SERVICES

We collect and process information you provide directly to us via the Services. This includes, but is not limited to:

Name

Email address

Phone number

Company name (if applicable)

Postal/billing address

Government-issued ID or driver’s license

Proof of insurance documents (if using personal or third-party insurance)

Rental booking details (dates, duration, vehicle type, insurance option selected)

Payment details (processed by our payment processor)

When you provide your phone number and email address, you consent to transactional and informational communications via phone calls, text messages (SMS/MMS), and emails as described under “Messaging Consent” in this Privacy Policy.

INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE SERVICES

When you access or use the Services we automatically collect:

IP address

Browser type and settings

Device type and operating system

Dates and times of access

Pages viewed and interactions made on the Site

Referral source (e.g., the page you visited before coming to our Site)

We may also use cookies and similar technologies. For more details, please see our Cookies Policy.

INFORMATION WE COLLECT FROM OTHER SOURCES

We may obtain information from other sources and combine it with information we collect through our Services. This may include verification from:

Third-party insurance providers

Public driver’s license databases

Government compliance systems

Industry-required identity verification services (including APC and A2P 10DLC compliance checks)

USE OF INFORMATION

We may use information about you to:

Provide, maintain, and improve our Services.

Process rental bookings and recurring payments.

Verify your identity, eligibility, and insurance coverage.

Send transactional communications, including:

Booking confirmations

Payment reminders for weekly recurring billing

Insurance document submission reminders (including the 24-hour upload deadline)

Renewal notices for extended rental periods

Enforce our cancellation policy:

If you select personal or third-party insurance, you must upload proof within 24 hours of booking.

Failure to do so will result in booking cancellation with a 75% refund and 25% retained as an administrative and lost-day fee.

Communicate with you about policy updates, subscription agreement, and legal obligations.

Detect and prevent fraud or unauthorized activity.

Comply with legal obligations under U.S. and state law, including Illinois motor vehicle regulations.

MESSAGING CONSENT

By providing your phone number and/or email, you expressly consent to receive calls, SMS/MMS messages, and emails from DRIVYN related to your account, bookings, payments, insurance verifications, and other transactional purposes. This consent applies even if your number is registered on state or federal Do Not Call lists.

Message frequency: Varies based on booking activity.

Opt-out: Reply “STOP” to any SMS, click “unsubscribe” in emails, or contact us at [email protected].

Fees: Message and data rates may apply.

Consent is not a condition of purchase.

SHARING OF INFORMATION

We may share your information:

With service providers who help operate our business (e.g., payment processors, cloud hosting, customer support tools).

With insurance providers to verify coverage.

With law enforcement as required by law.

With affiliates and subsidiaries within DRIVYN corporate structure.

In connection with a business transfer, merger, or acquisition.

We do not sell your personal information.

MARKETING

Where permitted under applicable law or with your consent, we may send you marketing communications about our products and services. You may opt out of such communications at any time by following the “unsubscribe” link or contacting us at [email protected].

SECURITY

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no transmission over the Internet is fully secure.

RETENTION

We retain your personal information for as long as necessary to provide the Services and fulfill legal obligations. This includes retaining records for tax reporting, dispute resolution, and law enforcement requests.

YOUR RIGHTS

You have the right to:

Request access to the personal data we hold about you.

Request correction of inaccurate data.

Request deletion of your data (subject to legal obligations).

Withdraw consent to marketing communications.

To exercise these rights, contact us at [email protected].

CONTACT US

If you have questions or concerns about this Privacy Policy, please contact:
Email: [email protected]
Phone: +17732323810
Address: 6520 Old Plank Blvd, Matteson IL 60443